We deliver to two areas:

• Klang Valley — twice a week. This covers Kuala Lumpur, Putrajaya and most of Selangor (such as Petaling Jaya, Subang Jaya, Shah Alam, Klang, Ampang, Cheras, Puchong and Kajang). It excludes the outer parts of Selangor like Kuala Selangor, Banting and Sabak Bernam.
• Peninsular Malaysia (outside the Klang Valley) — once a week. The rest of the peninsula — Johor, Melaka, Negeri Sembilan, Pahang, Perak, Perlis, Kedah, Penang, Kelantan and Terengganu — delivered by courier.

Not sure which one your address falls under? Just WhatsApp us and we'll help. 😊

Delivery is a flat fee based on your area:

• Klang Valley — RM12
• Peninsular Malaysia (outside the Klang Valley) — RM10

The correct fee is added automatically at checkout once you enter your delivery address, so there's nothing to calculate yourself.

Klang Valley — via Lalamove
Orders head out from around 8am, but arrival times vary depending on your address and the driver's route.

We've asked our drivers to call before arriving, though this may not always happen. If the driver calls and there's no answer, they may leave your order in a general area such as the lobby, parcel table or with security.

If you haven't received your order by 4pm, just WhatsApp us and we'll help you track it. 😊

Peninsular Malaysia
Orders typically arrive within 1–3 working days from the dispatch date.

Yes, where possible! 🙌 To keep delivery affordable, we usually collate multiple orders along a route so the cost is shared. A specific time means arranging a dedicated driver just for your order, so the fee will be higher. Just WhatsApp us before ordering and we'll give you a quote.

Not quite! For Klang Valley we mainly use Lalamove car drivers so your cookies stay in a cool, air-conditioned environment throughout the journey. 🚗❄️

Because drivers need to stay with their cars, they generally can't park and come up to individual units — they'll usually meet you at the ground floor, lobby, or security counter. If your building has security, let us know in advance if you'd prefer the order left with them.

We'll reach you on WhatsApp using the number you provide, to confirm and coordinate delivery — so please make sure it's correct and reachable on WhatsApp. 💬

Best kept refrigerated and enjoyed within 10 days of purchase.

Three lovely ways 🤎

• Firm — straight from the fridge for a richer, firmer bite.
• Soft — at room temperature for a tender, melt-in-your-mouth bite.
• Toasty & Gooey — heat in a preheated oven or air fryer at 180°C for 2 minutes for a crisp exterior and gooey centre. Let it cool slightly before enjoying.

We are not halal-certified, but our cookies are pork-free, lard-free and alcohol-free.

Yes — they contain dairy, gluten and egg, and are made in a kitchen that handles other common allergens. If you have an allergy, please check with us before ordering.

You can pay securely at checkout by card (Visa or MasterCard) and e-wallet (Touch 'n Go). We are in the midst of adding further payment options 🔒

As everything is freshly baked to order, we're generally unable to change or cancel once an order is placed. If you need help, message us as early as possible and we'll do our best — full details are in our Refund and Cancellation policy.